Microtalk's communication cloud supports the integration of communications services and patient details databases.
Manage incoming calls more efficiently by screen popping patient details based on looking up the Caller ID.
Support click-to-dial for outgoing calls directly from your patient database for staff calling patients e.g. to set consultation appointments.
The security of patient information is extremely important. The Microtalk communications cloud supports your interaction with patients and therefore the transit and storage of various forms of patient details.
Listed below are the security provisions currently provided for the different forms of communication of patient health information:
Connect health care professionals, patients and administration staff across multiple locations with free, seamless calling between sites and departments.
Connect staff to each other and to patients when they are at their desks or when they are mobile within healthcare facilities.
Cloud Contact Centre manages patient communications in a scalable manner with a full set of performance and monitoring tools to ensure consistent service delivery.
EVERY DAY WE RELY ON THE MICROTALK COMMUNICATIONS CLOUD FOR PAITENTS AND HEALTH CARE PROFESSIONALS TO EASILY CONTACT EACH OTHERFulham Bakecare -